INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What are the shipping charges?

For Karachi Rs.150 is charged and rest of other cites Rs.200 will be charged.

2. Do you provide delivery all-over pakistan?

Yes, we offer delivery all-over Pakistan.

3. What if I forget my password?

In the event of a forgotten password, simply:

Click on ‘Forgot Your Password’ on the sign in page. Enter your Email Address to receive a password reset link. Login using your new password.

4. How can I pay for my Order?

You can pay for your Order via three payment methods:

Cash on Delivery – available nationwide for Orders under PKR 50,000.
Jazz Cash or Easy paisa
Bank transfer

5. When will I receive my refund after Order cancellation?

If payments made via Credit/Debit Card are processed, you will receive refund into the source Account within 10 days from the time of Order cancellation

6. Your Order should be delivered within

2-4 days for Karachi, Lahore and Islamabad.
7-10 days for other cities

7. Does adding an item to the shopping cart reserve it?

No, an item will only be reserved for you after you have confirmed your order at checkout.

8. WANT TO AMEND YOUR ORDER?

You can revise your order so that it's just the way you want it by emailing us at eshop@dodiofficial.com

9. If you have any queries

Please write to us at eshop@dodiofficial.com.

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FREE delivery on all orders above Rs. 3000 nationwide!

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